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Vinesse Wines

Frequently Asked Questions (FAQ's) About Vinesse Wines

How does Vinesse Wines membership work?

Vinesse Wines offers membership programs where members receive regular shipments of curated wines directly to their doorstep. Members can choose from various membership tiers and wine preferences to tailor their experience.

What types of wines does Vinesse Wines offer?

Vinesse Wines offers a wide selection of wines from around the world, including reds, whites, rosés, and sparkling wines. Their portfolio includes wines from renowned wine regions as well as hidden gems from emerging wine regions.

Can I customize my wine shipments with Vinesse Wines?

Yes, Vinesse Wines allows members to customize their wine shipments based on their preferences. Members can specify their wine preferences, such as varietals, regions, and price points, to ensure they receive wines they'll enjoy.

How does billing and shipping work with Vinesse Wines?

Vinesse Wines bills members for their wine shipments at the time of shipment. Shipping is typically scheduled at regular intervals, such as monthly or quarterly, depending on the membership program. Members can also choose to skip shipments or adjust their delivery schedule as needed.

What if I'm not satisfied with a wine from Vinesse Wines?

If a member is not satisfied with a wine they receive from Vinesse Wines, they can contact customer service to discuss options for replacement or refund. Vinesse Wines strives to ensure customer satisfaction and will work with members to address any concerns.