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Frequently Asked Questions (FAQs) about Kiwi.com

What is Kiwi.com?

Kiwi.com is an online travel agency that allows users to book flights, accommodations, and transportation services worldwide.

How does Kiwi.com work?

Kiwi.com utilizes innovative technology to search and combine flights from different airlines to create the most cost-effective and efficient travel itineraries for users.

What is Virtual Interlining?

Virtual Interlining is a unique feature of Kiwi.com that enables travelers to book connecting flights on different airlines within a single itinerary, providing more flexibility and often lower prices.

Can I book accommodations and transportation services through Kiwi.com?

Yes, Kiwi.com offers a variety of travel-related services, including hotel bookings, car rentals, airport transfers, and more, to complement your travel itinerary.

Does Kiwi.com offer customer support?

Yes, Kiwi.com provides customer support via phone, email, and live chat to assist users with booking inquiries, changes, cancellations, and any other assistance they may need.

What payment methods does Kiwi.com accept?

Kiwi.com accepts various payment methods, including major credit cards, PayPal, and other online payment platforms, depending on the user's location and currency.

Can I cancel or change my booking with Kiwi.com?

Cancellation and change policies vary depending on the type of booking and the specific terms and conditions of the airlines, accommodations, or transportation providers involved. Kiwi.com provides assistance with cancellations and changes, but fees may apply.

Are there any additional fees when booking through Kiwi.com?

Kiwi.com may charge booking fees or service fees for certain bookings, depending on the type of service and the terms and conditions of the providers. These fees are disclosed before completing the booking.

Does Kiwi.com offer travel insurance?

Yes, Kiwi.com offers travel insurance options to provide users with additional protection and peace of mind during their travels. Insurance coverage may include trip cancellation, medical emergencies, and other unforeseen events.

Is Kiwi.com available in multiple languages and currencies?

Yes, Kiwi.com supports multiple languages and currencies, allowing users to access the platform in their preferred language and currency for a more convenient booking experience.